Just a single click is needed to transfer all your existing mailboxes with its content from another provider to WEDOS.
This article will guide you through:
- Gather all the information and credentials
- How to create a customer account?
- How to order a service?
- How to pay for a web hosting and which payment method can I use?
- How to find the migration form?
- Migrating mailboxes with a new web hosting
- Migrating to existing mailboxes
- How to enter a new mailbox?
- Finishing the migration – DNS change
We also offer a website migration tool, that can transfer a website including a database and a configuration. Our migration tool is free to use. See the website migration manual.
step 0 – Gather all the information and credentials
For the successful e-mail migration, you will need to know the IMAP server address, your e-mail address (or login to the mailbox), and the correct password. IMAP address is usually included in the e-mail when the web hosting was established, or you can find it in the current provider control panel. You did also use it in your e-mail client (Outlook, Thunderbird, Mail, etc.).
step 1 – Create a customer account
Before ordering a new service you need to log into your customer account. Useful links:
step 2 – Service order
We will recommend a web hosting service, which also includes mail hosting. If you need only e-mail services, choose the LowCost plan. If you plan to host a website as well, see the plan comparison.
You can order your new web hosting here.
I need more information about the web hosting.
See the web hosting product page here
Should I choose a LowCost, NoLimit, or NoLimit Extra plan?
The LowCost plan is there for professionals, that can optimize their websites and set it properly.
The NoLimit plan can be used for huge or less optimised websites with no problem, thanks to increased resources.
The NoLimit Extra plan is even more powerful than NoLimit. It can use up to 30 x 1048 MB of memory, that means more than 30 GB of memory in a moment. The value is much bigger than some VPS or dedicated servers for much higher prices.
Can I switch between plans later?
Yes, that is no problem. You can upgrade immediatelly, and downgrade from the upcoming period. When upgrading, you will receive an invoice the next day.
What is the HTTPS SNI optional service?
SNI allows you to use an SSL certificate. Your website will use secured connection and your customers will be able to transfer all the data securely. It will also improve your SEO ranking.
Which PHP version should I choose?
If you’re not sure, keep the default version.
What if my website supports only certain PHP version?
Choose the ideal version. We offer many of them.
Can I change the PHP version later?
Yes, anytime. After the settings just wait 30 minutes.
Is there a discount for a website migration?
Yes, we offer a free period for everybody transferring from another provider. You can get up to 2 years of web hosting renew free-of-charge as a compensation of unused period due to transfer. See more.
Is there a trial period?
Yes, you can cancel a web hosting within 7 days and we will refund a full price. There is also a 180 days guarantee, which could be applied in case of provider’s technical problems. See more about refunds.
step 3 – Web hosting payment
You have probably already received a payment request to your mailbox. Please, use it to pay for the service. It will be established within 60 minutes after the payment is received to our account. We support many payment methods, all of them are listed in the e-mail or in the link.
I need a web hosting as soon as possible, what should I do?
We can recomment a payment by a debit card. The payment is usually processed within 10 minutes and the web hosting is available within 60 minutes. You can use the link in the payment request e-mail or in your control panel.
The payment failed, but there is enough money and my bank works fine.
There could be an issue with our payment gateway provider. Please try it again later, try to choose a different payment method, or contact us.
Can you establish a web hosting without payment?
No, web hosting is established only after the successfull payment.
step 4 – Begin migration
As your new web hosting is established, you can begin with migration. The migration form is located in the control panel.
- Log in to the control panel.
- In the top menu choose the Hosting services >> Webhosting
- Choose the destination service, we will migrate your mailboxes and data there.
- In the left menu, choose the E-mail migration tool.
step 5 – Starting a migration
5.1 – There are no mailboxes at my new web hosting
The migration form can create new mailboxes for you. The new mailboxes will use the same password as the source one. All you need is:
- the current IMAP server address
- e-mail address and password
- agreement
For example, we will show you how to fill out the form for new mailboxes. Use one line for one mailbox, login, and password separated by space.
mailbox1@example.com PasSw0rDToMailBox1
anothermailbox@example.com An0tHeRpwD
The migration can take several minutes or hours due to the size of the mailbox, so please be patient.
5.2 – There are already existing mailboxes on my web hosting
If you already have your mailboxes created and maybe even some content there, you can use the Existing mailbox sync form.
- the current IMAP server address
- e-mail address and password
- agreement
All you need to do is to select mailboxes for synchronization, enter their correct password and provide a source mailbox with its password. Existing messages will be unchanged.
The migration can take several minutes or hours due to the size of the mailbox, so please be patient.
step 6 – How to enter a mailbox?
You can check the progress in our webmail or use an IMAP / SMTP connection in your favorite e-mail client (Outlook, Thunderbird, Mail, etc.).
| SMTP(S) | wes1-smtp.wedos.net |
| IMAP(S) | wes1-imap.wedos.net |
| POP3(S) | wes1-imap.wedos.net |
step 7 – Finish the migration
The current mailbox will continue working even after the migration is finished. For a final switch to our mailboxes, please change your DNS.
If the mailbox works OK and all your e-mails are there, you can set the DNS. We recommend transferring your domain to WEDOS. The settings will be much simpler.
If you prefer to keep the domain with your current registrar, just change the DNS servers.
DNS servers change
Ask your domain provider to set DNS servers:
- ns.wedos.net
- ns.wedos.eu
- ns.wedos.cz
- ns.wedos.com
WARNING! It can take up to 48 hours to changes be valid on the whole internet.
If your domain is registered with us, the process is much simpler. In the control panel, on the detail page of your domain, you can choose the DNS servers change in the left menu. Choose the default option.
DNS records change
If you wish to keep your domain and DNS provider unchanged, just ask them to set your DNS records. Usually A records, AAAA records, and MX records. The required addresses will be delivered to your e-mail after the web hosting is established or you can find it in the control panel.
Now, all your e-mails were transferred succesfully.
Don’t forget, that you can also transfer your website. Enjoy the cheap and powerful WEDOS web hosting.