This article deals with creating a new domain contact. To transfer your contact from another customer account or registrar, follow the guide Domains – Contact Transfer. To update an existing contact, read Domains – Edit Contact Information.

In this article, you will learn:

• How to determine the domain registry
• How to create a new domain contact
• Frequently asked questions

Each domain contact binds to a specific registry. For example, the EURid registry manages domain contacts for the EU TLD. Therefore, contacts can only be used within the given registry – if you want to create a new domain with another registry, you must also create a new contact.

If you want to find out at which registry the domain and its contact are located, follow these steps:

1. Log into the customer administration panel.
2. In the navigation bar, select Domains.
3. Choose the domain you want to determine the registry of.
4. In the Information section, find TLD.

If you need to create a new contact, proceed with these steps:

1. Log into the customer administration panel.
2. In the navigation bar, select Domains.
3. In the left menu, open TLD Tools, where TLD is a specific TLD or registry.
4. Click Create Contact.
5. Fill in the form and click Send.

Pay special attention to entering a correct email. Authorization passwords for further contact and domain modifications are sent to this email.

After creation, the contact appears in the Contact list of the corresponding TLD or registry.

Question: Why can’t I choose my own contact name?
Answer: Some registries allow a custom contact names, others do not. If the form does not offer a contact name field, the registry does not support custom names.

Question: What if I already have a domain contact, but it is with another registrar?
Answer: In the case of a CZ domain, you can transfer it to us according to these instructions. For other TLDs, create a new contact.