This article describes advanced settings for EWM domain extensions. Instructions for activation and basic setup can be found in the article EWM – Activation and Basic Management.

In this article, you will learn:

• How to set up a Status page
• How to publish incidents and planned downtime
• Frequently asked questions

EWM status pages allow you to inform about your services and servers. It’s also an ideal place to post planned downtime and maintenance.

Follow these steps to create a new Status page:

1. Enter the EWM interface from the domain detail.
2. In the navigation bar, select Status pages Pages.
3. Click the + New Page button.
4. Enter and save the required information.

After creating a Status page, you will automatically go to settings. To change the settings of an existing Status page, select it from the list.

In the settings, you will find the URL path that you can publish for your users.

The status page URL is random by default, i.e. https://status.online/(random characters). In the URL path settings, you can use your domain instead, either as a directory (URL type folder) or subdomain (URL type subdomain).

Next, select which test results you want to display on the Status page:

1. In the navigation bar, select Domains.
2. Choose your domain.
3. Open the detail of the test you want to display.
4. In the Status page section, select a page and click the add button.

The test will appear on the Status page within several minutes.

You can publish various unexpected incidents on the Status page and in RSS readers. This lets people know that something is wrong and services are down, reducing the load on customer support and informing your customers quickly.

Follow these steps to create a new incident:

1. Enter the EWM service management interface.
2. In the navigation bar, select Status pages Incidents.
3. Click the + new incident button.
4. Enter the incident details and choose which services are affected.
5. Click the Save button.

Once you’ve resolved the incident, open it and switch the Status to fixed. Resolved incidents are displayed in the incident history on the Status page until you delete them.

Planned downtime is used for previously known updates or other maintenance. They are displayed in advance on the Status page and in RSS readers, so your customers have time to prepare.

Follow these steps to create a new downtime:

1. Enter the EWM service management interface.
2. In the navigation bar, select Status pages Planned Maintenance.
3. Click the + new maintenance button.
4. Enter the event details and choose which services are affected.
5. Click the Save button.

During the downtime, the status page will display a warning. After the set time, the Status page will automatically return to the default state.

Question: Is there a demo version of the status page?
Answer: You can see a live Status page on WEDOS Status.

Question: I want to work with EWM in my own app, do you offer access to JSON files?
Answer: Yes, we now also offer EWM test outputs in JSON format. You get them under the subscribe button on the existing Status page.