This article deals with customer password recovery specifically for the WEDOS OnLine service. If you are having issues with logging into the WEDOS customer administration panel, follow the instructions Administration – Login Troubleshooting.

In this article, you will learn:

• How to recover WEDOS OnLine passowrd
• Frequently asked questions

Follow these steps to reset your password:

1. On the WEDOS OnLine login page, click the Reset forgotten password link.
2. Enter your login email and click the Send button.
3. Check your mailbox and open the password recovery email.
4. Click the link https://cp.wedos.online/reset/(unique-identifier).
5. Enter and confirm your password, then click the Change Password button.

The one-time password reset link is only valid for 30 minutes and must be opened on the same device from which you requested the reset.

Question: I lost access to my email box, can I still reset my WEDOS OnLine password?
Answer: The password recovery mechanism only authenticates the user using email. Try to gain access first: try to restore a deleted mailbox, or contact your email service provider or administrator. If this does not work, contact our customer support.