Disk – Connection Options

  WEDOS Disk

This article addresses connecting devices to Disk via various protocols. If you need to manage Disk users, follow the instructions Disk – Users.

In this article, you will learn:

Login Credentials

The WEDOS Disk service can have 1-5 users, depending on the selected variant. The first (main) user is created automatically and the system sends the login credentials by email to the service billing address.

You can also find the login details in the customer administration panel, in the service details. To do this, follow these steps:

  1. Log into the customer administration panel.
  2. In the navigation bar, select Server Hosting WEDOS Disk.
  3. Select a disk from the list.
Open WEDOS Disk Detail

You need the following information to log in:

  • Server Address: Check the Technical Infromation section in the Disk detail.
  • Username: Listed in the WEDOS Disk Users table.
  • Password: If you don’t know your password, change it according to the Disk – Users guide.
Server address and username of the WEDOS Disk main account
Server address and username of the WEDOS Disk main account

If you need to create another user or change the password of the main account, follow the Disk – Users guide.

Connect Disk via FTP

To connect the disk via FTP, you can use any FTP client or WebFTP directly in the browser. We recommend using an encrypted variant of FTPS (SSL), specifically explicit SSL (FTPES), where the FTP client connects to port 21 and then switches to encrypted mode.

WEDOS WebFTP Sample entry of the FTP server, username and password into the WebFTP client
Sample entry of the FTP server, username and password into the WebFTP client

Connect Disk via rSync

The rsync protocol is used to synchronize files between two locations – it compares the source and destination directories and transfers only the differences. The tool is usually available in all Linux distributions, and can also be used on Windows.

Connection via rSync is not encrypted!

Enter the disk address in the following form:

rsync://user@server/user/path

You can find more detailed options for using the rSync protocol in the documentation.

Connect Disk via SMB (CIFS)

SMB (also called CIFS) is a protocol for shared access to files especially between Windows computers (shared drives).

Connecting via SMB has several limitations:

  • SMB communication is not encrypted.
  • Performance and speed are dependent on the quality of the Internet connection, usability decreases at greater distances (between your PC and the server). It is particularly suitable for backing up Windows servers.
  • Some ISPs block SMB ports.
  • SMB communication can often be blocked by firewalls (TCP ports 139 and 445).

FAQ

Question: What kind of connection is best?
Answer: It depends on what you want to do: We recommend FTP for uploading and downloading files, FTP or rSync for normal backups, and SMB for backing up Windows servers.

Question: How do I troubleshoot FTP connection problems?
Answer: You can find instructions for solving problems with FTP in the article FTP – Troubleshooting.

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