1. I want to transfer my website from another company to WEDOS: what should I do?
The whole transfer process is described here. If everything is organized correctly, your website will be transferred without any outages or troubles.
2. I have a domain, now I need static pages.
If you only have a domain (registered through WEDOS) and you’re not planning to obtain a web hosting, you can use our MiniWeb service, that goes together with the domain (for free). You can launch HTML, CSS and JavaSript pages on the MiniWeb. In case you want to create a new website, please feel free to use WYSIWYG and/or HTML-editor.
If you already have an HTML page, you can just move it to the Miniweb: create a similar page in the MiniWeb (with the same name etc) and copy the HTML code into the editor.
Then you’ll have to make some changes to the routes to files and pictures, they are uploaded to folder Files/MiniWeb, so you should include this folder in the code. That’s how a random picture will look like:
3. I want a website built on PHP scripts and a database.
If you want or already have an application that works with PHP scripts and a database, you will need to buy NoLimit or NoLimit Extra web hosting. You can find a comparison of these products here.
After activating the web hosting, you will be sent FTP access by email. Then you can start uploading your data to FTP.
4. How can I upload my data to web hosting?
For web hostings NoLimit and NoLimit Extra you can upload data via FTP (access data is sent by email after web hosting activation). You can connect to your FTP account via an FTP client. You can choose from dozens of FTP clients, but the most most common are:
- Filezilla – instructions can be found here
- Total Commander – instructions can be found here
- Windows Explorer – instructions can be found here
When connecting via FTP, the FTP client may return an error. Error explanations and possible solutions are described here, in the FTP troubleshooting guide.
5. How can I upload the data?
The basic directory structure of the new web hosting has the following components:
- www/ – www/ folder contains domains/ and subdomain/
Upload the website files to the folder www/ or domains/your-domain.tld (a folder with your domain name must be created). If you intend to run multiple pages on the same web hosting, we recommend that you select a location in the domains/your-domain.tld folder. For more information please have a look at the page Various content management systems on one web hosting.
Save these folders and do not delete them. Their removal may lead to a partial or complete shutdown of your website.
6. I need a database, but I do not have access to phpMyAdmin.
The database is created in the administration panel according to the instructions of the web hosting (in the section ‘Creating and using databases’). After your database is configured, you will receive access to this database by e-mail. You can then log in through pma.wedos.net.
In the mail sent to you, you will find 2 users – ‘web’ and ‘admin’. Each of them has different rights, as well as different purposes. Please see the MySQL Database Rights Guide for more information.
You can use ‘admin’ to install the application and then manage it through phpMyAdmin. For any ordinary operations, we recommend that you change the user from ‘admin’ to ‘web’, as it will increase the security of your application.
How to import an existing database.
If you have a backup of the database and you want to import it, you can do this by following the instructions in the Importing and Exporting a Database section in the phpMyAdmin section of ‘Importing a Database’.
Possible import issues.
While importing, there might occur several problems that might interfere with its proper operation. If the imported .sql file contains the command:
an error will occur while importing. The solution is to delete or comment on this line. This command cannot be used because the database already exists and you do not have permission to create it through phpMyAdmin.
Another very common error is a database import error in the left column of phpMyAdmin. The error appears in the following state:
#1046 - No database selected
7. I want to create a subdomain.
There are two ways to create a subdomain. In both cases, a new FTP folder is created. So if you want to create a subdomain eshop.vase-domain.tld:
- You create an eshop/ folder in the subdom/ folder and upload the data to this folder to create a working subdomain.
- You can also create a subdomain in the domain/ folder. by creating eshop.vase-domain.tld/
You can find here a detailed description of the procedure.
Creating a subdomain in the subdom/eshop folder, as well as in domains/eshop.vase-domain.tld leads to the error “Error 500 – Internal Server Error”. In this case, delete the unused folder.
If a subdomain isn’t working.
If your subdomain does not work and some random wrong content is loaded instead of the correct one, the correct .htaccess with our rules will be absent in the www/ folder. This can be restored in the administration panel (Webhositng> Tools> restore .htaccess) or copied from the web hosting – subdomains.
8. How do I create new mailboxes for my domain?
In order to create new mailboxes, please follow the instruction: E-mails – Managing Mailboxes.
9. I want to run several domains on one web hosting.
Multiple 2nd level domains can be run on the same web hosting. For the basic price, you can run one primary domain and one alias on your web hosting (an alias is a 2nd level domain). If you want to add more aliases, you can use the ‘Unlimited aliases’ option. You can find the price list for these additional services here.
You can also find the instructions on starting multiple second-level domains with different (identical) content on one web hosting here: Web Hosting – Standalone Aliases.
10. I want to install a content management system, what should I do?
There are two ways to install a CMS. If it is included in our installer, it can be done in just a few clicks. Instructions and the list of automatically installed systems can be found here: Webhosting – Application Installer
The second option is to install your CMS manually. In this case, you must upload the installation data via FTP to the appropriate folder and create a database in the administration panel. You will then insert this data during the installation.
A list of instructions for the most commonly used content management systems can be found at help.wedos.cz
11. How can I view the contents of a website before a domain is connected to it?
In this case, you have two options. You can use our internal address, which you can find in the administration panel in the ‘details’ of the web hosting. It was also sent to you in the initial email after the activation of the web hosting.
That’s an example of how such an address should look like:
For objects located in the domains/ folder the path may look like this:
The second option for Windows is to modify the ‘hosts’ file. You can find the same file on Linux and OS X.
File location on your computer: hosts (C:\ WINDOWS\ system32\ drivers\ etc). Add the following lines in a text editor:
46.28.105.XY www.vase-domena.cz 46.28.105.XY vase-domena.cz
Thus, your computer will download content from our servers. If you want to test the version with or without ‘www’ (or any subdomain), then you need to add one more record of the same kind for the additional version (with or without ‘www’ /or subdomain).
After testing, please do not forget to return the ‘hosts’ file to its original state.