Service transfer between users accounts

Each service (domain, webhosting, virtual or dedicated server) is always registered under same customer account. Any service can be easily moved to another account.

Several important informations:

  • Moving between accounts can not be undone, other customers would have to carry out the same procedure of transferring in the opposite direction back to your account.
  • By changing service account there will not be any further changes, operation of the service will not be affected. 
  • This does not have to change the billing information (these, can be changed after by editing of customer informations).
  • Domain transfer to another customer account also does not change the owner of domain. This must be done separately (see instructions in our knowledge base about specific domains)
  • When transferring CZ domain there will be automatically changed the authorization password (randomly generated)

A single transfer of service

  1. Find out ID and login of target customer account
  2. Log in to customer center into account where is the service now
  3. In detail of the specific service click the link on the left menu Change customer account
  4. In the form, enter the ID and login name of the account where you want to move and press “make a change” button

Multiple services transfer

In the case of a large number of services that you want to move to another customer account, use the option of bulk transfer:

  1. Find out ID and login of target customer account
  2. Log in to customer center into account where is the service now
  3. In the list of services (eg domains), check the items to be moved, below the list, select in the rolldown list, option transfer to another customer account and click on perform button.
  4. In the next step, enter the ID and login name of the account where you want to move and press “continue” button
  5. In the final step, check the list of selected services to Move and confirm by pressing Complete button.