Domains – Registration (Order)

  Domains

In this article, you will learn:

Choosing a Domain

A domain consists of the name itself (e.g., my-domain) and a TLD (e.g., .eu).

When creating a name, we recommend considering the following aspects:

  • Match the domain’s purpose. Does the domain name match the purpose for which you are registering it?
  • Legal aspects. Is there a risk of disputes regarding registered trademarks or other intellectual property?
  • Memorability. Is it easy to remember the domain and write it in the address bar without having to search?

When choosing a TLD, consider not only its suitability for your purposes, but also:

  • Price. We guarantee the lowest price of the CZ domain on the market, but for other TLDs, especially promotional ones, we recommend checking the price for both the first year and renewals in the complete price list.
  • Special character support. Do you want a domain which contains special characters? Make sure the chosen TLD supports these characters (it is an IDN-enabled domain). From our offer, this only applies to EU domains.

Domain Availability

If you have decided on a domain, check its availability.

The search engine displays not only the domain with the chosen TLD, but also alternatives in case the domain with the specified TLD is already registered.

The prices shown in the search are for domain registration. The price of subsequent extensions may vary. Current registration and renewal prices can be found in the complete price list.

WEDOS Sample result of checking the availability of the wds-test.eu domain
Sample result of checking the availability of the wds-test.eu domain

Once you choose a free domain, click the Register button to continue with the registration process.

CZ Domain Auctions

You can obtain newly expired CZ domains in an auction organized by the CZ.NIC registry. The auction as such is purely the responsibility of the registry, but you can easily register auctioned domains with WEDOS – just enter the domain name and ID of the contact who won the auction.

After filling out the form, proceed as you would for normal domain registration.

Register Domain

If you want a free domain as a gift with your new Webhosting order, register it as part of your Webhosting order!

You register the domain in the registration form. It consists of six steps:

Systém doménu aktivuje do půl hodiny po přijetí platby. 

  1. Select Domain
  2. Settings
  3. Login/Register
  4. Domain Owner
  5. Billing Information
  6. Finalize

1. Select Domain

Pay special attention to entering the domain name. A registered (paid) domain with a typo or other error cannot be refunded.

In the first step, enter the domain name and any add-on services. Among other things, you can set:

  • Registration period. You can register domains for a minimum of 1 year, a maximum of 2 – 10 years, depending on the chosen TLD.
  • Webhosting order. Choose whether you want to order the Webhosting or WebSite service after completing the domain order or not. This option is mandatory.
  • Add-on services. The basic WEDOS EWM service is checked by default.
  • Discount code. If you have a discount code for orderign the domain, enter it here.

The price calculation in this step includes all selected add-on services for the selected period and applied discounts. It does not include any related services, such as web hosting.

WEDOS Default domain registration form
Default domain registration form

2. Settings

In the second step, choose the DNS server and domain contact settings.

  • DNS servers. By default, the domain uses WEDOS DNS servers, but you can also set another provider’s DNS servers or NSSET.
  • Contacts. If you have an existing contact for the registry, we recommend selecting it for easier management in the future. If you leave the field empty, the system creates a new contact. You can find more information in the article Domains – Create New Contact.

If you are not sure about the settings, leave the default values. Both the DNS servers and the domain contact can be changed later.

3. Login/Register

In this step, log into or register in the customer administration panel.

If you are already logged in, the system will skip this step.

If you have problems logging in, follow the instructions Administration – Login Troubleshooting.

4. Domain Owner

In this step, enter the domain owner’s information.

If you entered an existing domain contact in step 2, the system will skip this step.

Pay special attention to entering the correct information, especially the domain owner’s email address. Typos and other errors can substantially complicate the administration related to domain owner verification and management.

5. Billing Information

Billing information may differ from owner information. The system will send all invoicing and communication regarding service settings to the specified email (and nowhere else).

You can update billing information according to the instructions of the Services – Billing Information.

6. Finalize

In this step, carefully check the entered data, especially:

  • Domain name (typos and other errors)
  • Domain owner’s email
  • Billing email

At the end of the order, you can choose to pay via the credit account.

After submitting the order, the system will immediately send you an email with payment details. After successfully receiving the payment, it will set up the service within 1 hour.

Once the domain is activated, or the owner’s email is verified (only generic domains, e.g. COM, ONLINE, etc.), the DNS should propagate within 6 – 48 hours.

Bulk Domain Registration

Instructions for bulk domain registration can be found in the separate article Domains – Bulk Registration.

Common Issues

Common domain registration issues include:

Cannot Register Auctioned Domain

Issue: There is an error: The domain domena.cz was auctioned. The domain can only be registered by the winner of the auction, who must enter the contact identifier of the owner who won the auction.

Cause: The domain must be registered by the contact who is listed as the winner of the auction.

Solution: If you previously won an expired .cz domain in an auction, make sure that you enter the contact who won the domain in the 2nd step of registration. This is a MojeID contact entered in all-caps.

Billing Information Check

Issue: There is a billing information check error, but the VAT ID is correct.

Cause: The most common cause is the unavailability of the financial entities registry.

Solution: Wait a few minutes and try to go to the next step of the order again. If it soesn’t work, enter the billing information of a natural person and ask us to add the VAT ID to the domain via the contact form.

New Domain Doesn’t Work

Issue: The newly registered domain is active in the administration panel, but does not work.

Cause: The DNS servers are not completely propagated, or the domain owner’s email was not verified yet.

Solution: Wait 6 – 48 hours for the DNS servers to propagate. If it is a generic domain (COM, INFO, NAME, ONLINE, etc.), find an email in the domain owner’s mailbox with a link to confirm the owner’s email and follow the instructions.

Domain Name Typo

Issue: There is a typo or other error in the registered domain name.

Solution: Order a new domain with the correct name. If you have also ordered Webhosting, Mailhosting, or WebSite for the domain, rename this service according to the instructions in the links.

FAQ

Question: How do I get a domain for free?
Answer: If you are ordering web hosting, check the free domain in the gift menu. You then order the domain at the same time as the hosting. You can find detailed information in this article.

Question: I ordered a domain for a few cents, but now I received an invoice for much more, what’s going on?
Answer: We offer some domains on sale at significantly reduced prices for the first year. Current prices for registration (1st year) and renewal (subsequent years) can be found in the domain price list.

Děkujeme za zpětnou vazbu!