The uses of authorisation passwords for individual domain extensions that we offer:

• CZ – passwords are required for domain transfers (to us and from us), they can be requested through any registrar, they can also be used to confirm the change of owner
• EU, generic – passwords are required for domain transfers, for transfers to us, they must be obtained from the current registrar, to receive a password from us please contact us (see below)

In the customer administration, there are tools that allow you to retrieve authentication passwords for a greater number of domains simultaneously without filling individual requests.

You will need these authorisation passwords if you want to transfer a domain from us to another registrar or if you wish to perform an operation that requires the password (e.g. change of owner).

Authorisation passwords are sent separately for each domain to the owner’s email.

To obtain the passwords, proceed as follows::

1. Log into your account in customer administration
2. Click on the Domains tab and open the list of your domains
3. In the list, select the domains for which you wish to get your password
4. Below the list, in the drop-down menu, select send an authorization password and click on perform.
5. This will open a page where you can check and confirm the list of domains, after which the passwords are sent.

You need these passwords to transfer domains from another registrar to us. For .EU, .PL and generic domains, you must request a password from the original registrar.

• it can take several minutes for you to receive the email with the authorisation password
• your antispam filter may treat some e-mails as SPAM – check the SPAM folder and filter folders