If you forget your password for the user/customer account, follow these instructions:
- Under the registration form (https://client.wedos.com/) click on the “Forgot your password?” link
- In the form that you receive, enter your login name (which is the same as your e-mail address) and submit the form
- In a few moments, you will receive an e-mail message with a link
- Click on the link in this e-mail, you will see the form for entering a new password
- Enter the new password twice and confirm
- Now you can log in by using your new password
The link in an email message is valid for 30 minutes. You have to click on it from the same computer on which you have requested a password reset.
If you forget your password, unfortunately, we are not able to help you to retrieve it or send it to you. You must always set a new password. This is a security measure against abuse of customer accounts.
For your customer account, you have the ability to set a new password at any time if you are logged into the customer center by using the link “Change password“.