The contact directory is only used for quickly filling in forms. Changing a contact in the directory will not update previously filled information!
To update service information, follow the instructions for:
• Billing information
• Domain contact
• Service operator
In this article, you will learn:
- How to add a contact into the directory
- How to update or delete a contact
- How to fill the contact information into a form
- Frequently asked questions
Add Contact
To add a new contact to the directory, follow these steps:
- Log into the customer administration panel.
- In the navigation bar, click My Account Customer.
- In the left menu, select Contacts Directory.
- Click the Add New Contact link.
On the next page, enter the contact information, check the consents and click the Add button.
Many forms where you enter data will also offer you the option to save the filled information in the contact directory.
Manage Contact
To edit or delete a contact, access the contact detail by following these steps:
- Log into the customer administration panel.
- In the navigation bar, click My Account Customer.
- In the left menu, select Contacts Directory.
To edit a contact, click the pencil icon in the left part of the contact entry.
Click the red X in the left part of the entry to delete the contact.
Autofill Form
If you have contacts stored in the diectory, a list of them will appear before each form requesting information about a person or company.
By clicking on the Autofill link, you will automatically enter the contact information into the form.
FAQ
Question: I changed the contact information in the address book, why did I receive a payment request with the old information?
Answer: The directory serves only to facilitate filling out forms. If you edit information in the directory, you also need to go to where the information was used and update it by filling in the contact again.