This guide deals with setting up general email notifications within a customer account. To set up email notifications about service expiration, follow the guide Administration – Service Behavior Upon Expiration.

In this article, you will learn:

• How to set up customer account email notifications
• How to select newsletter topics
• Frequently asked questions

Customer account email notifications inform you of:

• customer account login;
• the progress of service orders, payments and related accounting documents;
• add-on services before service extension;
• downtime, maintenance and changes;
• discount coupon lottery.

Follow these steps to disable or enable these email notifications:

1. Log into the customer administration panel.
2. In the navigation bar, select My Account Customer.
3. In the left menu, select Account Security for login notifictions, or Basic settings for all others.
4. Check or uncheck the notification types.
5. Click the Save Changes button.

You can find more information about account security using login emails in the article Administration – Customer Account Security.

To enable or disable the email newsletters, or to select their topics, follow these steps:

1. Log into the customer administration panel.
2. In the navigation bar, select My Account Customer.
3. In the left menu, select Newsletter Subscription.
4. Check or uncheck newsletter topics.
5. Click the Save Changes button.

Question: Where do I turn off payment notification emails?
Answer: To manage service expiration email notifications, follow the instructions Administration – Service Behavior Upon Expiration.

Question: Where else can I find information about WEDOS?
Answer: You can find more information about WEDOS on our blog.